Terms & Conditions
Acceptance of Orders
All orders are subject to the approval of Designs In Motion. Before any custom order will commence a 50% deposit must be received unless other arrangements have been agreed to prior to order placement. Please contact info@designsinmotion.ca to discuss your custom order.
Pricing
Orders accepted are at the price in effect at the time of receipt. Prices are subject to change without notice. Prices do not include shipping to the customer or applicable sales tax. All pricing is represented in Canadian dollars.
Order Cancellation
Any order cancellation must take place no later than 5 days after receipt of original order and be received in writing. For any cancellations after 5 days following order receipt, Designs In Motion will offer the following:
1. If work has not commenced a 25% restocking charge will apply and will be deducted from the amount originally received from customer.
2. If Designs In Motion has already commenced working on the order, any deposit received will be considered non-refundable and considered payment for work thus far. If payment was made in full a 50% restocking fee will apply.
Back Orders
Designs in Motion reserves the right to partial ship. Any back ordered items will be shipped as soon as possible. Separate shipping charges if applicable will be billed for each shipment.
Payment Terms
All standard orders are payable at time of order and completion within the online shopping cart. Designs in Motion offers serveral methods of payment and are listed on this site. All custom orders require a 50% deposit at the time the order is placed unless other credit arrangements have been agreed to prior to order placement. This deposit will not earn interest. Remaining balance is due at the time order is picked up or prior to shipment via commercial carrier. Net 30 terms are available to repeat buyers pending acceptance of a credit application. Acceptable methods of payment are cash, cheque and pre-approved buyers purchase order. Designs in Motion reserves the right to request payment in full up front.
Payment Policy
Cheques should be made payable to Designs In Motion. Cheques are to be sent to Designs In Motion, 509 Langlaw Dr. Cambridge ON N1P 1H8. For proper credit to your account, please include invoice number/order on your cheque. Work will not commence until your cheque has cleared the bank account. E-Transfer payments can be made to info@designsinmotion.ca.
Returned or Dishonored Payments
If a customer’s cheque or payment method
is returned for any reason, Designs In Motion will assess a $50.00 processing fee to the customer’s invoice for each occurrence. Late fees will apply.
Taxes
The customer will pay all sales, use and other taxes and impositions required by law and they will be applied to the final invoice. If customer is exempt from paying said taxes, customer must supply a copy of a valid exemption certificate.
Return Policy
Custom made and specifically tailored items are not returnable nor refundable. All special order sales are final. Standard items carried on the site that have not been altered or decorated in any way may be returned within 5 days of receipt. Merchandise may not be returned without a return authorization number. Customer is responsible for all freight, duties or taxes if any incurred for the return of the merchandise. Designs In Motion will not accept freight collect shipments. All items being returned must be in its original condition, not been worn, or excessively abused. All garments have been carefully inspected prior to shipment. In the unlikely case of any defect in workmanship or material your garment will be repaired or replaced at the sole discretion of Designs In Motion. All items must be cared for in the manner described on the wear tag. Designs In Motion reserves the right to refuse any return that it feels has not met these conditions.
Garment Care
In order to maintain the longevity of your garment and enforce return policies, please ensure you follow the care instructions supplied with your garment. Designs in Motion reserves the right to refuse any item that has not been cared for as per the prescribed methods.
Shipping
Designs in Motion accepts no responsibility for any delays or damage to goods after they have been shipped from our premises. Unless otherwise specified at time of order, shipments will be made by the fastest and least expensive way. All shipments will be sent insured through the courier. Freight is FOB Designs In Motions place of business and are the responsibility of the customer. All freight charges will be added to the final invoice and must be remitted when payment for the order is made.
Damages
The freight carrier is responsible for damage in transit. If you discover damage after opening package, notify Designs In Motion and call the carrier immediately. Save all packaging materials. Follow the directions given to you by the carrier and make any claims directly with them. It is important to open all cartons immediately to be eligible to file a freight claim with the carrier.
Changes To These Terms & Conditions
Designs in Motion reserves the right to modify these terms and conditions at any time without providing notice to you.